Payment Options
The City of Edgeley offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs.
Online Bill Payment
If paying your bill Online, just click the yellow "Pay Your Bill Now" button. Have your account number handy and follow the prompts.
Online Payment Portal FAQs
What is this new payment portal - Citizen Portal?
Citizen Portal is an online payment portal that we have partnered with Paya, a Nuvei company, for our utility bill payments. You access your account from this website, https://edgeleynd.payacp.com/home
Where can I learn more about Paya?
Simply visit www.paya.com to learn more about our new vendor!
Do I have to create a new account in Citizen Portal?
Yes, you will need to go through the quick and easy process of creating a new account in Citizen Portal. To do so, please visit: https://edgeleynd.payacp.com/home
Does it cost anything to sign up for online bill payment?
It's free to sign up for online bill payment, enroll in Auto Pay, Text N Pay or e-billing.
Are there fees associated with making a payment through the Portal?
Yes, there are processing fees that will be assessed, which are lower than our previous payment portal. Those fees are: 3.95% for credit card transactions with a $2.50 minimum and a flat fee of $1.95 for ACH transactions. These fees also apply to any auto-payments that are made.
What payment methods can I use?
You can pay your utility bills with a credit or debit card, or through a checking or savings account. We also offer Auto-Pay and Text & Pay programs that allow you to use your preferred method of payment.
What information is available in the Portal?
Account balance, bills and payments are available as well as the ability to enroll in Auto-Pay, e-Billing, and Text & Pay. Portal users can also see current billing address, phone number, and email address that are on file with us.
Do I need to pay my bills from my computer?
Not at all. You can pay your bill from anywhere in the world! All you need is access to the Internet through a Web browser. You then log in to your account using your e-mail address and password. No need to worry about late payments if you’re out of town when your bill is due. AND – if you enroll in Text N Pay, you can make a payment right through your cell phone!
How do I know the payment went through?
After you complete the transaction, you will receive a Payment Confirmation on the next screen as well as a receipt emailed or texted, your preference.
What payment options do I have?
We work to ensure you have a variety of payment options available at home or on the go. You can pay Online with any browser from a laptop, PC or Phone, take advantage of our Auto-Pay option or Text n Pay.
Is my information safe?
Absolutely. All the transactions are handled on secure servers and are fully PCI compliant (Standards set for ensuring secure transactions). What is PCI Compliance? Click here to read more.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Payment By Phone
There is a service fee for processing payment(s) online or over the phone. The total charge amount will be displayed prior to submitting the payment. To make a payment by phone, please call (701) 402-6111.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Payment Address
City of Edgeley
P.O. Box 205
Edgeley, ND 58433